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Helping your Medicare clients with automatic payment optionsDecember 31, 2012
As you know, some of our 2012 plans did not renew and some experienced a premium increase for the 2013 calendar year. As a result, some members currently in a zero-premium plan may have a premium to pay beginning in 2013 and may wish to have their new premium paid automatically. Also, members in a plan that is not renewing or that experienced a service area reduction may wish to have their new plan premiums deducted automatically. Both scenarios require that the member complete a new Automatic Payment Options form.
Automatic Payment Options
We offer our members the services below at no additional charge to provide peace of mind in knowing their bill will be paid on time, every time!
1) Bank account withdrawal:
Depending on when we receive the request, more than one month's premium might be deducted for the first payment if the monthly withdrawal date has passed.
2) Social Security (SSA) deduction:
The member will need to pay the monthly direct bill until he/she receives notification that the SSA deduction has been accepted, which can take up to 90 days.
3) Railroad Retirement Board (RRB) deduction:
The member will need to pay the monthly direct bill until he/she receives notification that the RRB deduction has been accepted, which can take up to 90 days.
How to Enroll in Automatic Premium Payment
- Members can call the member services number on the back of the member's ID card to discuss payment options and obtain the proper forms.
- Brokers can call Broker Services at 1-800-633-4368 to obtain the correct forms.
- Brokers can also assist their clients by completing the applicable form(s), see the link below.
- Not all payment options are available in every state.
- All completed forms should be mailed or faxed to the address or fax number listed on the applicable form(s), see link below:
If you have any questions please call Broker Services at 1-800-633-4368.